Shipping policy

ARAYKO SHIPPING POLICY

Thank you for choosing ARAYKO! We are committed to delivering your products quickly, safely, and reliably, with full tracking for every order.


SHIPPING LOCATIONS

We currently ship worldwide, including:
Europe, United States, Canada, Australia, Asia and other international destinations (please contact us if unsure)


ORDER PROCESSING TIME

All orders are processed within 1–4 business days.
Once your order is shipped, you will receive a tracking number via email to monitor your shipment in real time (from 24 to 48 hours usually, depending on the shipping service chosen).


ESTIMATED TIME DELIVERY

Estimated delivery times by region:

Region Estimated Delivery Time
Europe 4-9 business days
USA/Canada 4-9 business days
Asia 4-9 business days
Rest of World 4-9 business days

Please Note: Delivery times may vary due to customs processing, holidays, or other shipping delays beyond our control.


SHIPPING COSTS

Shipping fees are calculated at checkout based on your location and order weight.
We occasionally offer free shipping promotions on select products or regions.

ITALY
Standard shipping: €5.90 (2–6 business days)
Free shipping: Orders over €49

ZONE 1 – Austria, Belgium, Czech Republic, Denmark, Germany, Hungary, Luxembourg, Netherlands, Poland, Slovakia, Slovenia
Standard shipping: €9.90 (4–9 business days)
Free shipping: Orders over €99

ZONE 2 – France, Spain
Standard shipping: €9.90 (4–9 business days)
Free shipping: Orders over €99

UNITED KINGDOM
Standard shipping: €15.90 (4–9 business days)
Free shipping: Orders over €109

ZONE 3 – Croatia, Estonia, Finland, Greece, Ireland, Lithuania, Malta, Portugal, Romania, Sweden, Latvia
Standard shipping: €14.90 (4–9 business days)
Free shipping: Orders over €109

ZONE 4 – Norway, Portugal (2 regions), Spain (3 regions), Switzerland, Liechtenstein
Standard shipping: €20.90 (4–9 business days)
Free shipping: Orders over €129

ZONE 5 – Bulgaria
Standard shipping: €11.90 (4–9 business days)
Free shipping: Orders over €99

ZONE 6 – Israel, Qatar, Saudi Arabia, etc.
Standard shipping: €34.90 (4–9 business days)

ZONE 7 – Cambodia, China, Hong Kong, SAR, Malaysia, Taiwan, UAE, Canada, Thailand, United States
Standard shipping: €36.90 (4–9 business days)

ZONE 8 – Australia, Indonesia, Japan, Laos, Mexico, Myanmar, New Zealand, Philippines, Singapore, South Korea, Vietnam
Standard shipping: €43.90 (4–9 business days)


CUSTOM & IMPORT TAXES: DDP & DDU

DDP:
Within the European Union, Arayko provides full tax-and-duty coverage at its own expense, ensuring you will never be charged any additional fees upon delivery. This service applies exclusively to EU orders, where all taxes and duties are already included in the checkout price.
Please note that this policy does not affect shipping fees, which may still apply separately.

DDU:
For orders shipped outside the European Union, buyers are responsible for any customs duties or import taxes that may apply upon arrival. These charges are determined by the destination country and are not included in the checkout price.
Please note that Arayko is not responsible for any delays caused by customs inspections or processing.


LOST OR DAMAGED PACKAGES

If your order is lost or arrives damaged, contact us immediately at support@arayko.com with your order number and a photo of the damage (if applicable).
We will work promptly to resolve the issue.


NEED ASSISTANCE?

If you have questions about shipping, delivery, or tracking your Arayko order, our support team is ready to help.
Email: support@arayko.com