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Shipping & Orders
Where do you ship to?
We currently ship worldwide. Shipping costs and times vary depending on your location and will be calculated at checkout.
Do you offer exchanges?
Yes, if you ordered the wrong size or want a different product, you can request an exchange as long as the product isn't damaged. Exchanges are subject to stock availability.
How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can also log into your account to check your order status anytime. You can easily follow your order in real time in our official tracking page.
How long does delivery take?
Delivery usually takes 3–7 business days in Europe and 4–9 business days in all the other countries.
You’ll receive tracking details once your order has been shipped. We suggest consulting our official shipping policy for more details.
How do I start a return or exchange?
Simply go to our Return Request section and fill in our return form. Follow the steps. Once approved, we’ll provide you with a return label or instructions.
You can also visit our Refund Policy page to see if your purchase is eligible for a refund.
How long does it take to receive a refund?
Refunds are usually processed within 5–10 business days after we receive your returned item. The refund will be issued to your original payment method.
Can I modify or cancel my order after checkout?
We start processing orders immediately to ensure fast delivery. If you need to make changes, contact our support team within a few hours of placing your order. Once shipped, orders cannot be modified or canceled.